The questions employers should be asking about their pharmacy benefits

Pharmacy benefits used to be a line item on the renewal spreadsheet. For many employers, they are now the most unpredictable part of the plan. Rising costs get the most attention, but the bigger issue is often how those costs are being driven, especially when incentives are not aligned. 

For years, the highest rebate guarantees were seen as the best financial value, and the best choice. But that’s no longer true. When pharmacy benefits are chosen based on rebate guarantees alone, employers may be unintentionally incentivizing high-cost, high-rebate drugs instead of minimizing total overall spend. The result? A strategy that maximizes rebate dollars on paper, but may quietly drive up overall costs. 

As drug costs rise, chronic conditions become more prevalent and legislation changes, many employers are starting to rethink their pharmacy approach. This shift is changing the entire dynamic of pharmacy benefits and requires a smarter framework for evaluation; one that prioritizes clinical effectiveness, transparency and true alignment. 

Key pharmacy questions employers overlook

Choosing the right pharmacy partner starts with asking the right questions.  

Instead of focusing solely on how much rebate is guaranteed, employers should dig deeper: 

  • How are formulary decisions made and who governs them?
  • What safeguards exist to balance cost, safety and clinical stability?
  • How transparent is pricing and how easily can spend be explained?
  • How does the pharmacy benefit integrate with medical care and population health efforts?

These types of questions help shift the conversation from short-term savings to long-term value. They also reveal whether incentives are aligned to control total cost, not just maximize rebate dollars. 

Team of medical professionals reviewing laptop screen

Foundations of an effective pharmacy strategy

While every employer’s pharmacy benefit renewal strategy is unique, we believe strong pharmacy benefits for employers tend to share a few core strengths.

Clinically governed formulary design

A high-quality formulary starts with what matters most: safety, effectiveness and affordability. With strong clinical oversight, decisions are grounded in evidence and guided by what is right for members, not just cost alone.

Member experience and support

Support matters, especially for complex therapies. When programs are designed to improve adherence, simplify access and coordinate care, they can lead to better outcomes and reduce avoidable downstream costs.

Integrated pharmacy and medical strategy

Understanding pharmacy spend requires a broader view. When strategies and reporting are aligned across pharmacy and medical, a clearer picture begins to emerge, from what is driving drug spend to how care is being utilized.

That visibility helps support more informed decisions and a more comprehensive view of total cost of care.

Preparing for renewal or reassessing your current strategy?

Learn more about how Priority Health Pharmacy supports employers and brokers with clinically driven pharmacy decisions, lowest overall cost, integrated benefits and an approach designed to deliver clarity and value.