Chart reviews by Altegra/Change Healthcare starting soon

Starting in the coming weeks, Change Healthcare, formerly known as Altegra Health, will conduct the review of risk adjustment patient charts on our behalf. This chart audit process has been developed to ensure the accuracy and completeness of the diagnostic data submitted to The Centers for Medicare and Medicaid Services.

Confidentiality

Change Healthcare is bound to protect the confidentiality of any protected health information (PHI) it gathers from clinical records provided by hospitals and medical practices. A Change Healthcare representative will follow-up with selected providers in the coming weeks about patient medical records. The Change Healthcare staff will be able to work with provider electronic records on site, if that's preferred.

If providers have questions once they've been contacted by a Change Healthcare representative, they can call the Change Healthcare Provider Relations Department at 855.767.2650.