Reminder: D-SNP Model of Care training due Dec. 31, 2020

Providers play an integral role in the care teams that support our dual-eligible special needs (D-SNP) members. That's why the Centers for Medicare and Medicaid Services (CMS) requires us to make sure providers who treat our PriorityMedicare D-SNP™ patients are trained on our Model of Care.

Training must be completed by Dec. 31, 2020.

What is our D-SNP Model of Care?

Our D-SNP Model of Care is a quality improvement tool that ensures the unique needs of our D-SNP members are met and describes the processes and systems we use to coordinate their care.

Who needs to complete D-SNP Model of Care training?

All providers who see PriorityMedicare D-SNP members must complete the training. Because PriorityMedicare D-SNP uses our Medicare network, you should plan to complete this training if you participate with our Medicare network.

How do I complete the training?

Training can be completed using one of two options. If you're not sure which option you should use to complete training, contact your provider performance specialist.

  • Option 1: Access the training as an on-demand webinar. Training takes approximately 15 minutes to complete. You can self-attest to completion of the training within the online training tool.
  • Option 2: Some practices and providers may receive Priority Health Model of Care training directly from their organization, as part of other annual training requirements. The organization is then responsible for sending attestation that their providers have completed the training.

Training must be completed and attested to by Dec. 31, 2020.

What happens if training isn't complete by Dec. 31?

Priority Health compliance will follow up with providers and health systems who haven't complied with our training attestation requirements. If the provider or health system still hasn't complied after further follow up, escalation of the issue will continue through leadership so that compliance requirements are met.

Thank you for your dedication to your patients and your partnership with us as we work together to care for the communities we serve.

We're here for you.

Call the Provider helpline at 800.942.4765 Mon.-Thurs. 7:30-5; Fri. 9-5.

Additional resources

For more information about PriorityMedicare D-SNP, visit the PriorityMedicare D-SNP plan and benefits page.

Training resources