Change Healthcare update: Electronic RAs resumed through Change Healthcare and Optum clearinghouses; all services should be resumed
Electronic remittance advices turned back on this week
If you’re set up to receive electronic remittance advices (ERAs) through Change Healthcare or Optum, you should have received files from February, March and April starting the week of April 29.
All services restored; contact your clearinghouse if you’re not able to submit claims
Claims we receive continue to process as normal. We’re receiving claims from all clearinghouses we work with. If you’re still having issues submitting claims, contact your clearinghouse.