We're working to resolve Medicaid claims being rejected incorrectly
We’re experiencing an issue with Medicaid claims front-end rejecting for “non-approved provider types” when they shouldn’t. This issue has impacted facility providers, for both outpatient and inpatient hospital claims.
Our teams are working quickly to resolve this issue. Once we do, we’ll publish an update with next steps. Until then, please don’t rebill.
We value your partnership and the care you provide to our members, and we sincerely apologize for any inconvenience this has caused. Thank you for your patience and understanding.