COVID-19 update: Care management codes billable virtually, additional telemedicine clarification

Care management codes now billable using Place of Service 02

We know the importance of continuing to manage your patients’ health. To support you and ongoing care management, we’ve expanded your options to bill care management codes with a Place of Service 02.

See our COVID-19 telemedicine page for a list of codes.

Clarifying telemedicine billing and coding

We've extended the timeframe for our expanded coverage of telemedicine codes. Effective March 26 through June 30, 2020, we'll temporarily allow credentialed providers to bill routine practice codes with a Place of Service 02 and be paid the standard facility-based rate. The visit must follow the guidelines of each code, including the time requirements.

We're also allowing for real-time, interactive audio-only telehealth encounters, so you can serve your patients who don't have internet access or audio-visual capabilities.

Learn more at our COVID-19 telemedicine page.