Learn what it means to stay in network and save on your health care costs.

As a Priority Health member, you have access to thousands of in-network health care providers. In-network providers are doctors, specialists, hospitals or labs that Priority Health contracts with to provide high quality health care services at a lower price.

Staying in network saves you money on health care costs. When you choose to get care out of network, you may pay more based on where you are and how much your out-of-network provider chooses to bill you.

But, just because a provider is in network doesn’t mean they’re the lowest cost option. Prices can vary for the same service depending on the provider. That’s why we offer Cost Estimator, a tool in your member account that lets you search costs across providers and facilities.

Log in to your member account to:

  • paper with medical tables in green circle icon

    Review your plan documents to understand how we share the cost of care with you based on your specific plan

  • doctor in green circle icon

    Use the Find a Doctor tool to confirm providers are in network

  • calculator in green circle icon

    Use our Cost Estimator tool to search costs for facilities, providers or pharmacies to ensure you pay less for your care


In your member account, select Get Help to send us a secure message. Or you can call the Customer Service phone number on the back of your member ID card.

*If you have a Telehealth PCP - Virtual First plan you must first contact your assigned virtual Doctor On Demand primary care physician (PCP) to receive non-emergency care. Please refer to your plan documents for more information.