Customer Service is here to help

When you have questions about your health care benefits, contact us! 

You can also call us when:

  • You want to change your doctor
  • You need a new ID card
  • You get a medical bill by mistake
  • You want to know how to get care

Call us

888.975.8102 (TTY users should call 711)

Our hours are:
Monday through Thursday, 7:30 a.m.–7 p.m.
Friday, 9 a.m.–5 p.m.
Saturday, 8:30 a.m.– 12:00 p.m.
If you speak little or no English, we’ll work with a translator so we can talk to you.

Email us