Your plan includes preventive care at no extra cost to you.

Preventive care—yearly doctor visits, flu shots and some lab tests—helps you stay healthy. It can help you avoid potential health problems or find them early when they're most treatable, before you feel sick or have symptoms.

No-cost preventive care includes:

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    Yearly physical exams

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    Some prescriptions

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    Lab tests and more

Review the Preventive Health Care Guidelines for a full list of services included in your plan and learn when a preventive care visit is outside of the guidelines.

Priority Health pays 100 percent of the cost of services listed in the Preventive Health Care Guidelines when:

  • The service is completed by an in-network doctor
  • It's done for preventive purposes 


In your member account, select Get Help to send us a secure message. Or you can call the Customer Service phone number on the back of your member ID card.

*If you have a Telehealth PCP - Virtual First plan you must first contact your assigned virtual Doctor On Demand primary care physician (PCP) to receive non-emergency care. Please refer to your plan documents for more information.