When in doubt: VUE your care.
Your primary care provider (PCP) is usually your first choice for health questions or concerns. In your member account, you can schedule a visit with your PCP, message them questions or choose a new doctor. But sometimes seeing your doctor isn't an option, whether it’s because of scheduling or an emergency. When you can't see your doctor, VUE your care to determine if you need a virtual visit, urgent care or the emergency room.
Send us a message in your member account or call the Customer Service number on the back of your member ID card.