Contact us
Call us
Group plans
When you have insurance through your employer
TTY 711
Customer Service hours:
Monday - Thursday 7:30 a.m. to 7 p.m.
Friday 9 a.m. to 5 p.m.
Saturday 8:30 a.m. to noon
MyPriority plans
An individual plan you bought yourself
TTY 711
Customer Service hours:
Monday - Thursday 7:30 a.m. to 7 p.m.
Friday 9 a.m. to 5 p.m.
Saturday 8:30 a.m. to noon
Medicare Advantage plans
When you have an MAPD plan you purchased yourself or through your employer
TTY 711
Customer Service hours:
8 a.m. to 8 p.m., 7 days a week
Medigap plans
Medicare supplmental coverage you bought yourself
TTY 711
Customer Service hours:
Monday - Thursday 7:30 a.m. to 7 p.m.
Friday 9 a.m. to 5 p.m.
Saturday 8:30 a.m. to noon
Healthy Michigan Plan & Medicaid plans
Purchased through the State of Michigan
TTY 711
Customer Service hours:
Monday - Thursday 7:30 a.m. to 7 p.m.
Friday 9 a.m. to 5 p.m.
Saturday 8:30 a.m. to noon
Visit us or write us
Stop by a Priority Health information center
Priority Health - Grand Rapids
1257 East Beltline NE
Grand Rapids, MI 49525
Hours: 8:30 a.m. to 5 p.m.
Mailing address
1231 East Beltline NE
Grand Rapids, MI 49525
Office locations
Grand Rapids corporate headquarters
1231 East Beltline NE
Grand Rapids, MI 49525
Southfield corporate office
27777 Franklin Road, Suite 1300
Southfield, MI 48034-2337
Holland office
250 East 8th Street
Holland, MI 49423
Traverse City office
300 East Front Street, Suite 250
Traverse City, MI 49684
Have questions?
Contact our customer service team by calling the number on the back of your member ID card. You can also contact us here.