Companionship is an important step in achieving a healthy life. That’s why members on PriorityMedicare Edge^SM and PriorityMedicare Ideal^SM have access to Papa, a benefit to support members through companionship, transportation assistance and help with technology.

What is Papa?

Papa is a company that connects college students, called Papa Pals, to Medicare members who need assistance with transportation, household chores, technology and more. 
According to a 2019 report from the University of Michigan’s National Poll on Healthy Aging, one in three seniors feels lonely. Papa Pals work to decrease those numbers. The company even offers assistance at a distance with virtual visit services so you can connect with a Papa Pal in person, on the phone or in a video chat.

To get started with Papa, call the number on the back of your member ID card to see if your plan includes this benefit. Schedule time with a Papa Pal by phone or online. Call 833.680.5959, Monday – Friday, 8 a.m. – 11 p.m. and Saturday – Sunday, 8 a.m. – 8 p.m. (EST) or visit online.