Companion care with Papa

If you're a 2022 member:

Your plan includes companion care each month through Papa, a leading companion service that provides in-home care and assistance on-demand. The amount per plan is as follows.

  • D-SNP: 8 hours
  • Edge: 6 hours
  • Ideal: 6 hours
  • Compass: 3 hours

Companion care also includes Papa Care Concierge, a team of caring individuals who can help you navigate your benefits, schedule doctor appointments, find providers and so much more.

How it works

Call Papa directly to schedule a visit at 833.680.5959 (TTY 711) or download the free Papa mobile app. You may also be contacted by Papa to participate. 

Papa Pals are available for virtual phone visits or in-person visits.

Your Papa Pal can help you:

  • Get to and from the doctor's, the store, the bank and more
  • Prep meals, do laundry and organize your living space
  • Set up your computer, phone, social media and other technologies
  • Get groceries delivered to your door
  • Take care of your pet
  • Pass time with board games, puzzles, movies and other much-needed recreations

Need assistance scheduling or getting to your doctor appointments such as your annual physical, mammogram or colonoscopy? Your Papa Pal can help!

If you're a 2023 member: 

You'll also have access to the above benefits, but 2023 hours will be moved from monthly to yearly to allow you to utilize them when and how you need.

Companion Care: Papa Pals offer companionship whether in person or virtually, can help with every day activities (such as light housekeeping, meal prep, technology assistance), provide transportation and more. In 2023 these hours will be moved from monthly to yearly to allow you to utilize them when and how you need.

  • Yearly hours by plan:
    • PriorityMedicar D-SNP: 100 hours per year
    • PriorityMedicare D-SNP + Kroger: 100 hours per year
    • PriorityMedicare ONE: 100 hours per year
    • PriorityMedicare Edge: 72 hours per year
    • PriorityMedicare Ideal: 72 hours per year
    • PriorityMedicare Compass: 36 hours per year

You’ll also have access to PriorityCare benefits:

  • Unlimited Papa Care Concierge: you will have access to a team of individuals who can help you navigate your benefits, schedule doctor’s appointments, find providers and so much more.
  • Unlimited Caregiver Support: Papa’s Caregiver support team offers consultation, support, and digital resources to reduce the stress of caregiving related responsibilities and improve confidence in caring for loved ones. 

Visit the Papa website to learn more.

For 2022, Companion care is only available to members with PriorityMedicare Edge, PriorityMedicare Ideal, ProrityMedicare Compass, and PriorityMedicare DSNP plans

For 2023, PriorityCare is only available to members with PriorityMedicare Edge, PriorityMedicare Ideal, ProrityMedicare Compass, PriorityMedicare ONE, PriorityMedicare DSNP and PriorityMedicare D-SNP + Kroger plans.