Companion care with Papa

If you're a 2023 member:

Companion Care: Papa Pals offer companionship whether in person or virtually, can help with every day tasks (such as light house cleaning, meal prep, technology assistance), provide transportation and more.

  • Yearly hours by plan:
    • PriorityMedicare D-SNP: 100 hours per year
    • PriorityMedicare D-SNP + Kroger: 100 hours per year
    • PriorityMedicare ONE: 100 hours per year
    • PriorityMedicare Edge: 72 hours per year
    • PriorityMedicare Ideal: 72 hours per year
    • PriorityMedicare Compass: 36 hours per year

If you're a 2024 member:

Companion Care: Papa Pals offer companionship whether in person or virtually, can help with every day tasks (such as light house cleaning, meal prep, technology assistance), provide transportation and more.

  • Yearly hours by plan:
    • PriorityMedicare D-SNP: 100 hours per year
    • PriorityMedicare D-SNP Advantage: 100 hours per year
    • PriorityMedicare ONE: 72 hours per year
    • PriorityMedicare Edge: 48 hours per year
    • PriorityMedicare Ideal: 48 hours per year
    • PriorityMedicare Compass: 36 hours per year

You’ll also have access to PriorityCare benefits:

  • Papa Pals are supported by social care specialists who provide an extra layer of help when issues arise with things like navigating your benefits, the health care system, or community resources.

Visit the Papa website to learn more.

How it works

Call Papa directly to schedule a visit at 833.680.5959 (TTY 711) You may also be contacted by Papa to participate. 

Papa Pals are available for in-person visits or virtual phone visits or in-person visits.

Your Papa Pal can help you:

  • Get to and from the doctor's, the store, the bank and more
  • Prep meals, do laundry and organize your living space
  • Set up your computer, phone, social media and other technologies
  • Deliver groceries to your door
  • Take care of your pet
  • Pass time with board games, puzzles, movies and other much-needed recreations

Need assistance scheduling or getting to your doctor appointments such as your annual physical, mammogram or colonoscopy? Your Papa Pal can help!


For 2023, PriorityCare is only available to members with PriorityMedicare Edge, PriorityMedicare Ideal, ProrityMedicare Compass, PriorityMedicare ONE, PriorityMedicare DSNP and PriorityMedicare D-SNP + Kroger plans.

For 2024, PriorityCare is only available to members with PriorityMedicare Edge, PriorityMedicare Ideal, PriorityMedicare Compass, PriorityMedicare ONE, PriorityMedicare D-SNP and PriorityMedicare D-SNP Advantage plans.