Save time and money

If you're on a daily medication, then using Express Scripts home delivery with your mail order benefit will save many trips to the pharmacy and out-of-pocket costs.*

  • Regular shipping is free.
  • Your first order will arrive within 14 days of when Express Scripts receives it.
  • Refills arrive in 7 to 10 days.

How to get started

Express Scripts has made it easy. Send in your prescription in one of three ways:

  • Ask your doctor to e-prescribe a 3-month supply to Express Scripts Mail-Order Delivery.
  • If you've had your existing medication filled at a retail store, after setting up your online account with Express Scripts, you’ll have the option to “Transfer to Home Delivery.”
  • Have your provider submit prescriptions using electronic submission or have them contact ESI Mail Order via phone at 866.384.6494. Your provider can also submit prescriptions via fax at 800.837.0959.

Refills are easy

After you receive your first order, life's even easier. Just go to express-scripts.com and click a button to order your refill (or set up automatic refills). Or you can call to order your next 3-month supply. For quick and easy ordering over the phone, have the prescription label with you.

When you have no refills left, Express Scripts will contact your doctor to find out if your prescription should be renewed.

Order prescriptions online:

Visit express-scripts.com to:

  • Register your account
  • Order new prescriptions
  • Set up auto refills
  • Order refills
  • Pay with your American Express®, Discover Card®, MasterCard® or Visa®.

Order by phone:

Call Express Scripts at 888.378.2589.

Order by mail:

  • Have your provider submit prescriptions using electronic submission or have them contact ESI Mail Order via phone at 866.384.6494. Your provider can also submit prescriptions via fax at 800.837.0959.

You can also sign up for an online account at express-scripts.com. When setting up an account, use your Priority Health member ID with no spaces or dashes as your Express Scripts User ID. You can also call ESI Mail Order directly at 888.378.2589.

*Check your plan documents to verify your mail order benefits