Update packets with 2021 star ratings flyer

10/20/2020

Star Ratings for 2021 have been released. As we do each year, Priority Health has evaluated our products and member experience to provide an offering that meets our members' expectations and improves health outcomes. We strive to create valuable member materials, town halls and customer service which are typically reflected in Star Ratings. Due to COVID-19, CMS did not allow health plans to use their results from this year and instead carried forward prior year results which did not reflect our improvement efforts. The quality of our plans is important to us.

To comply with CMS guidelines, all Star Ratings flyers in 2021 pre-enrollment packets should be switched out with the new 2021 Star Ratings flyers. Please make this change to packets you still have by Oct. 29. The 2021 Star Ratings flyer is available to download on the Agent Toolkit or download the document.

MAPD packets ordered after this week will contain the updated Star Ratings information. Please contact your sales representative if you have any questions.