Online enrollments down August 28-30
Please be aware that important system upgrades will be happening to our internal systems Aug. 28-30. Our internal system will be read-only as of 10 p.m. on Thursday, Aug. 27 until 6 a.m. Monday, Aug. 31. As a result of the upgrade, our online enrollment tool will not be accepting online enrollments.
As a work-around, please complete a paper application, scan and email to our enrollment team at email@example.com. Or, you may wait until after 6 a.m. on Aug. 31 and submit your enrollments before the end of that day, prior to the close of the month.
In addition, the Find A Doctor tool will still be functional for search, but you will not be able to add or change a PCP through the duration of the upgrade. Cost Estimator will be unavailable.
To the extent you are able, please plan accordingly to prepare for this down time. Reach out to your sales representative if you have any questions.