MyPriority Telehealth PCP plans

Your 24/7 health care starts right here

Virtual-first care

Always* see your Doctor On Demand doctor first.

*unless it's an emergency

Your care at your fingertips

As necessary, your Doctor On Demand provider will order tests, labs, prescriptions and follow-up specialist care.

In-person referrals

After a virtual visit with your Doctor On Demand provider, they will refer you to get the in-person care you need.

Getting started

  1. Create a Doctor On Demand account.

    Use the contract number on your Priority Health member ID card to create your account and get started.

  2. Schedule your virtual visits.

    When primary care is needed, you schedule a virtual appointment with your assigned Doctor On Demand provider, using the Doctor On Demand app or online portal.

    Your Telehealth PCP plan also allows you virtual access, through Doctor On Demand, for urgent care, behavioral health, preventive health and chronic care management.

Create your account
Mom and daughter doing virtual visit on laptop

24/7 expert care at your fingertips

  • Everyday care
  • Prescriptions
  • Preventive care
  • Urgent care
  • Behavioral health care
  • Labs

Paying your premium

Your premium is the amount you pay each month for your health care coverage. No matter what payment method you picked when you enrolled, you can change it at any time.

After your plan starts, you can:

Set up recurring payments

Make a one-time online payment

See your balance or download an invoice

Getting your prescriptions

Your plan includes Rx coverage to ensure you can get the prescriptions you need to stay your healthiest.

Learn how your Rx coverage works.

Find what drugs are approved under your plan

Additional benefits included in your plan

  • 24/7 emergency travel assistance through Assist America
  • Emotional support on demand through myStrength
  • Hearing discount program through TruHearing
  • Health and fitness through Active&Fit Direct

Managing your coverage

Use your Priority Health account to manage your coverage.

  • Estimate your costs.
  • View your premium plan balance and download invoices.
  • Search prescriptions, procedures and providers.
  • Track spending and visit limits.

Access your personalized health insurance information anytime, anywhere.

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Questions?

Call Customer Service (toll‑free) 800.528.8762