Taking care of your mental health is an important part of your overall health. When you’re choosing or using a health plan, it helps to understand not only whether mental health care is covered, but also what resources are available and how to find the right care.
Priority Health members have access to resources that can help them understand their mental health benefits, find in-network providers and get support when they’re not sure where to start.
Help finding the right mental health care
Finding mental health care can feel overwhelming, especially if you’re not sure where to start or what type of provider you need.
Priority Health has behavioral health specialists who can help members understand their coverage and treatment options and connect with in-network specialists. They can also help members understand which level of care, such as outpatient or inpatient treatment, may best meet their needs.
Members can also use Priority Health’s Find a Doctor tool to search for in-network behavioral health providers in their area. Outpatient therapy may be available both in person and virtually.
Does Priority Health cover mental health care?
Priority Health plans include mental health benefits, but the specific services, costs and requirements vary by plan. Depending on the plan, covered care may include outpatient therapy, psychiatry, intensive outpatient treatment, partial hospitalization, residential treatment and inpatient treatment.
Members should review their specific plan details to understand what is covered. Priority Health behavioral health specialists can also help members understand their benefits and treatment options. Members can call the number on the back of their member ID card for assistance.
How can I find the right mental health care?
You don’t need to know exactly what type of mental health care you need before asking for help.
Priority Health behavioral health specialists can help members understand their coverage, explore treatment options and find in-network specialists. They can also help members understand which level of care, such as outpatient or inpatient treatment, may best meet their needs. Members can call the number on the back of their member ID card for assistance.
Members can also use Priority Health’s Find a Doctor tool to search for in-network behavioral health providers in their area.
What types of mental health care are available?
Mental health support isn’t one-size-fits-all. Depending on a person’s needs, care may include:
- Outpatient therapy, which can help people work through thoughts, emotions and behaviors while developing healthy coping skills.
- Psychiatry, which can include evaluation, diagnosis and, when appropriate, medication to help manage symptoms.
- Intensive outpatient therapy
- Partial hospitalization
- Residential treatment
- Inpatient treatment
Many providers offer outpatient therapy and psychiatry virtually as well as in person. Coverage varies by plan, and some types of treatment require prior authorization.
Can I get therapy or psychiatry virtually?
Yes. Many providers offer outpatient therapy and psychiatry virtually as well as in person.
Members should check with the provider about available appointment options and review their plan’s coverage before starting care.
What mental wellness support is available if I don’t need therapy?
Mental wellness support doesn’t always have to begin in a therapist’s office.
Priority Health members ages 13 and older have access to Teladoc Health Mental Health, a free digital mental wellness resource with self-help tools for areas such as stress, depression and sleep.
The program includes:
- A personalized plan: Members answer questions and receive a plan tailored to their needs.
- Self-guided resources: Digital activities and tools are recommended based on individual goals and needs.
- In-the-moment tools: Mindfulness and meditation techniques can help support mood and staying present.
- Dedicated support: Members can connect with a coach for encouragement and support.
Teladoc Health Mental Health provides digital self-help tools rather than clinical treatment. Members who need professional mental health care can use other Priority Health behavioral health resources to help find appropriate care.
Why does my network matter for mental health care?
Choosing an in-network mental health provider may help members avoid higher out-of-pocket costs or charges for services that aren’t covered.
Priority Health encourages members to stay in network when possible. Depending on the plan, receiving care from an out-of-network provider may result in higher costs.
Members can use Priority Health’s Find a Doctor tool to search for in-network behavioral health providers or contact Priority Health’s Behavioral Health team for help.
What if I don’t know where to start?
You don’t have to navigate mental health care on your own.
Priority Health behavioral health specialists can help members understand their benefits, explore treatment options and find in-network care. Members can call the number on the back of their member ID card for help.
Crisis support through Priority Health is available 24 hours a day, seven days a week.