Check the status of a claim
Claims Inquiry
Logged in? Use this tool to check the status of your claims and print a pending claims report.
Visit Reviews & Appeals if you would like us to reconsider coverage and payment.
If you need to submit claims to us frequently, create a prism account. Then you'll be able to use our Claims Inquiry tool to status all your claims.
- Authorizations
- Billing & payment
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- Reviews & appeals
- Drugs
- Medical policies
- Provider forms
- Seeing Cigna members
- Requirements & responsibilities
- Clinical resources
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- Join our networks
- Check patient eligibility
- Data exchange
- Set up electronic claims
- Set up electronic funds transfer (EFT)
- Check claim status