Billing and payment

Groups will receive a monthly bill for premium payments. Learn about billing statements and payment options:

• Billing and payment options
• Making changes to a bill
• Group termination
• What's in your monthly bill (Link goes to another page.)

Important things to remember:

• Payment is due on the first day of the month.
• Bills are generated around the 15th of the month
• Always review to make sure enrollments and terminations were completed correctly - find out how to make changes
• Always pay the amount shown in your bill. Retroactive adjustments for changes that don't appear on the current bill will be on the next bill.

Michigan 1% claims tax - Learn how it works

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Billing & payment options

Electronic funds transfer (EFT)

Have premiums automatically deducted from a bank account. Here's how it works:

• Groups will receive a premium billing statement approximately 10 days before the deduction from the account.
• On the first business day of every month, the designated checking or savings account will be automatically debited for the amount shown on the billing statement.
• To stop this payment service, a group must tell us in writing 30 days in advance.

To sign up for and manage EFT:

1. Download and complete a Group Automatic Bill Payment Plan Enrollment form (51KB PDF)
2. Mail the completed form to:

   Priority Health
   Attention Group Services
   MS 2270
   1231 East Beltline NE
   Grand Rapids, MI 49525

3. The group will receive a letter in the mail confirming the request and stating the first date the premium payment will be deducted.
4. If there are changes to the bank account, tell Priority Health at least 10 business days before the last day of the month.

Online billing

Receive bills through Filemart, our online file-sharing tool. When creating an online employer account, select Filemart under "Tools for Employers." If you already have an account, but don't have access to Filemart, contact Employer Services to request access.

Note: Groups that opt for online billing will no longer receive paper bills.

Standard mail

Mail premium payments to:

Premium Billing
Priority Health
3915 Momentum Place
Chicago, IL 60689

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Making changes to a bill

If there's an error in the bill or if you have other billing questions, contact the Billing and Enrollment department at 866 464-5257.

Premium changes will be made automatically based on enrollment changes the group has submitted. If an adjustment does not show up on the current bill, it will be on the next bill as a retroactive adjustment. Do not submit enrollment changes with the premium payment and do not manually adjust your bill.

Use the online Enrollment tool to add or remove employees from coverage. Remember: You must make these changes within 30 days of the qualifying event. Go to the online Enrollment tool. (Must be logged-in.)

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Group termination

By employer group 
If a group would like to terminate Priority Health coverage, it must give us written notice 30 days in advance of the termination date. See the Group Agreement for more information.

 If a group would like to terminate Priority Health coverage, it must give us written notice 30 days in advance of the termination date. See the Group Agreement for more information.

By Priority Health
Priority Health may terminate a health plan:

• If the premium is not paid within 30 days after the due date
• For fraud or material misstatement by the group
• If the group does not comply with Priority Health's underwriting guidelines
• If the group moves outside the Priority Health service area (if applicable)
• If the group ceases doing business

Also, the group is responsible for any and all costs and expenses, including reasonable attorney's fees, incurred by Priority Health in collecting past-due premiums.

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