When to update your Medicaid patient numbers

(January 17, 2008 ) - Medicaid is changing from a 9-digit ID number to a 10-digit ID number this month, but Priority Health will have to upgrade our system to accommodate these new numbers. This upgrade won't take place until early April.

For new PriorityMedicaid^SM member records:

• You'll see a temporary 9-digit number (beginning in 947) for these members on electronic and paper remittance advices (RAs).
• DO NOT UPDATE YOUR RECORDS with this 947 number.
  
• DO NOT SUBMIT CLAIMS USING THIS TEMPORARY NUMBER. They will be rejected. Use the new 10-digit number.
  
• ID cards and member-related letters will show the new 10-digit number.
• On April 4, all Priority Health communications including paper RAs will show the new 10-digit number.
  

For current PriorityMedicaid member records:

• You will see the current 8-digit number on paper and electronic RAs from Priority Health until April 4, 2008.
• You can update your records now and use the new 10-digit number, formed by adding two leading zeros to the current 8-digit number, on all claims you submit beginning Monday, Jan. 21, 2008.