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Online Tools Available for Providers

Providers must log in to their online account at this website to use these tools.

The Claims and Filemart tools are available to all providers; other tools are limited to participating providers. 

 

Tool Accessible To Function
Member Inquiry
  • Primary care providers
  • Specialists
  • Hospitals
Review copays, deductibles, contract history, and contact information.
Claims
  • All providers
Claim Status and Pended Claims reports. Obtain Remittance Advice using claim search options. Claims shown are unique to the provider.
Authorization Request
  • Primary care providers
Request authorization for services not requiring back-up documentation.
Authorization Inquiry
  • Primary care providers
  • Specialists
  • Hospitals
Inquire about the status of pending authorizations.
Patient Profile
  • Primary care providers
  • Limited specialist access
  • Hospitals
Search for information by patient or by health condition. Manage the preventive health and chronic conditions of your patients.
Rx Inquiry
  • Primary care providers
  • Limited specialist access
View patient prescription utilization from multiple physicians and pharmacies.
Identify alternative drugs and clinical alerts.
Filemart
  • Primary care providers
  • Specialists
  • Hospitals
Download Remittance Advices and other files that you might otherwise receive on diskette, paper, or other manual methods.

Last modified 05/13/08