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Q: How do I know who to call with questions?
A: Just call Customer Service. The representative you talk to will either be able to answer your question immediately or transfer you to someone who can help you. There's also a secure online e-mail form if you'd rather have a written reply; someone will get back to you within 24 hours. Q: Who do I call if I'm deaf or hard of hearing? A: Use Priority Health's telecommunications device for the deaf (TDD) listed under Customer Service contact numbers. Or, use the secure online e-mail form; you'll get a reply within 24 hours. Q: Do you have translators if someone in my family doesn't speak English? A: Yes. Members who speak little or no English can call Customer Service. A representative will call the AT&T Language Line for immediate translation service, available in more than 100 languages and dialects. Call 800 446-5674, M-F, 8:30 a.m. - 5 p.m.
Last modified
11/05/07
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