Contact us

Customer Service hours

7:30 a.m. to 7 p.m.

9 a.m. - 5 p.m.

8:30 a.m. - 12 noon

Call the telephone number on your ID card for fastest service. See hours at left.
Group (employer) health plans: 800 446-5674
Medicare individual plans: 888 389-6648, 8:00 a.m. - 8:00 p.m., 7 days a week
Medigap plans: 800 852-9780
Medicaid/MIChild plans: 888 975-8102, Monday through Thursday 7:30 a.m. - 7 p.m., Friday 9 a.m. - 5 p.m. and Saturday 8:30 a.m. – noon (Eastern Time).
MyPriority individual & family health plans you purchased yourself: 800 528-8762
Health coaching (if your employer purchased it): 800 446-5674, 8:30 a.m. - 5 p.m., Mon. - Fri.
TDD/TTY for all plans: 888 551-6761
No English? Call 800 446-5674, 0 for answers and for translations of your documents.