Priority Health's Michigan Medicare Contacts

Want to Join a Priority Health Michigan Medicare Insurance Plan?

Call our Plan Representatives 24 hours a day, 7 days a week:

• If you have questions about joining any of our PriorityMedicare^SM plans
• If you live in Michigan and want to join our Medicare insurance plans
  

616 464-8850 or toll-free 888 389-6676
        Or
Hearing- or speech-impaired TTY/TDD: 616 464-8485, or toll-free 888 551-6761
(8:00 a.m.-8:00 p.m. Eastern time, 7 days a week)

---

Already a member?

Call the Priority Health Medicare Customer Service Department between 8 a.m. and 8 p.m., 7 days a week:

• If you are already a member of any PriorityMedicare insurance plan
• If you have questions about the coverage and benefits offered under our Michigan Medicare insurance plans
• If you have questions about how to get or pay for care
  

616 464-8820 or toll-free 888 389-6648
        Or
Hearing- or speech-impaired TTY/TDD: 616 464-8485, or toll-free 888 551-6761

For mental health and substance abuse questions, contact our Behavioral Health staff 24 hours a day:
     616 464-8500 or 800 673-8043.

---

Federal Medicare Insurance Contact Information
For more information about the federal Medicare program, call Medicare 24 hours a day, seven days a week at 1-800-MEDICARE (1-800-633-4227), or visit www.medicare.gov. If you are hearing- or speech-impaired, call TTY 1-877-486-2048.

---

Medicare Health Insurance Complaints
If you are not happy with the service we give you or the decisions we make on paying for your care, please call us and let us know at the Medicare Customer Service numbers above.

Read about our procedures for complaints, appeals, grievances, and requests for exceptions to our Medicare formulary (approved drug list).

You have the right to request a copy of the report showing the aggregate number of our plans' appeals, grievances, and exceptions. To get this Medicare insurance information, call our Medicare Customer Service staff at the numbers listed above for Priority Health members.