COVID-19 pharmacy information

To support our pharmacy services, we're working with our contracted pharmacies and pharmacy benefit manager (PBM) on free home delivery of medications. Learn more on our COVID-19 prescription drug options page.

Pharmacy authorizations

For pharmacy prior authorizations set to expire through the end of June, we've extended the approval date by 90 days from the date it was set to expire. This does not include prior authorizations with intentionally short approval durations, such as short-term treatments.

This applies to commercial and Medicaid. Medicare authorization durations are through the end of the plan year, unless the approval is intentionally less than 12 months.

Frequently asked questions