Handling behavioral health patient complaints

A key component to patient satisfaction is the establishment of a trusting relationship with a provider. Sometimes patient and provider relationships can become strained. Dealing with patient and provider issues in a constructive and professional manner is the best way to maintain positive patient relationships. Priority Health wants to make sure that our providers are informed about the concerns patients express.

Addressing patient complaints in a professional and timely manner can increase patient respect and trust. Priority Health is committed to providing assistance to our providers that would like help reducing patient complaints. Please contact the Provider Helpline at 800 942-4765.

Topics: patient satisfaction