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News for Priority Health Provider Network
February/March 2010

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Spine COE update

Priority Health Spine Centers of Excellence (COE) program launched in the West and North regions November 2007. The initiative became state-wide with the launch of the program in East Michigan in May 2009. We wanted to remind you of the objectives of this program and share some successes.

  • Ensure patients receive high-quality care at an affordable cost
  • Support increased physiatry evaluations for non-surgical evaluation of back pain etiology and treatment recommendations
  • Ensure all patients are informed of all treatment options
  • Reduce spine surgery rates through specialty consultation and informed decision making

Two years of data from West Michigan confirm the Spine COE program has produced impressive results:

  • Physiatry consultations have increased by 55%
  • Surgical evaluations have been reduced by 45%
  • Spine imaging has been reduced by 12%
  • The cost of managing back- and neck-related problems has decreased by 26%
  • Spine surgeries have declined by 24% since 2007

We're also pleased that patients have been very satisfied with the care they've received:

  • 82% of patients were satisfied or very satisfied with their experience
  • Among those who had never had surgery, more than 90% gave high marks. Not surprisingly, patients who had previous surgery were less satisfied.

Complete details about our Spine COE program are available through our website.

Topics: Condition management

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