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News for Priority Health Provider Network
August/September 2010

2010 August/September - Physician and Practice Information

2010 Academies cancelled

Filed under  News & updates

We have decided to cancel the 2010 Priority Health Academy in Grand Rapids, Farmington Hills and Traverse City.

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Childhood immunizations due before second birthday

Filed under  Incentive programs

Criteria for meeting this measure specify not only that children must be up to date on their immunizations, but that they become current on or before their second birthday. Immunizations given after the second birthday will not meet PIP requirements. Consider reviewing your Childhood Immunization listing now, noting the child’s birthday, and scheduling visits for needed immunizations, especially for those children yet to turn 2 in 2010.

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Coding and billing update class

Filed under  News & updates

Instructor Judy Breuker will be teaching upcoming coding classes. Information on these classes and others is available in the "schedule" section of the Provider Center.

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Just Say No to antibiotics for colds and flu

Filed under  Clinical support

Michigan Antibiotic Resistance Reduction Coalition (MARR) and Wayne State University School of Medicine have developed a new, CME-accredited program designed to promote appropriate management of upper respiratory infections.

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Correcting previously billed claims

Filed under  News & updates

Follow these instructions when correcting previously billed claims.

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Diabetic lab values – last one in 2010

Filed under  Incentive programs

When monitoring HbA1c and LDL levels, please remember that we measure the last test done in 2010.

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Begin thinking now about flu and pneumonia shots!

Filed under  Clinical support

In October 2009, when a limited amount of H1N1 vaccine became available, the public was divided over whether to get vaccinated. Some people seemed to think there was a trade-off between accepting the perceived risk associated with the illness and accepting any perceived risk associated with the vaccine.

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Pharmacy and Therapeutics Committee Formulary Update

Filed under  Pharmacy

On May 18, 2010, the Pharmacy and Therapeutics (P&T) Committee met and reviewed several drugs, policies and prior authorization criteria.

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Generic copays for long-term controllers available

Filed under  Pharmacy

Last year, QVAR, Pulmicort and Symbicort were moved to a tier 1 (generic) copay for commercial members. We recently informed members taking asthma long-term controllers of lower-cost alternatives.

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Improving generic prescribing

Filed under  Pharmacy

Improve your adult generic PIP incentive score by using the following table to choose generics in commonly prescribed therapeutic classes.

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Questions about our incentive programs?

Filed under  Incentive programs

Complete Partners in Performance (PIP) details are available online. On our Performance Programs page you will find a link to “2010 PIP program.” Please note that you need to be logged in to view PIP information. You may contact your provider account representative (PAR) directly if you have questions.

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Recent medical policy additions and revisions

Filed under  Clinical support

View the latest medical policies.

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Medicare crossover

Filed under  News & updates

Medicare crossover is a national process which passes eligibility information between insurers and Medicare’s Coordination of Benefits Contractor (COBC).

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NCQA payment for PCMH recognized practices

Filed under  News & updates

Priority Health will reimburse practices achieving PPC-PCMH NCQA recognition.

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Efficient administration with online tools

Filed under  News & updates

These provider tools are available 24-hours a day, seven days a week online.

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Patient Profile can help

Filed under  Incentive programs

If you don’t currently have an EMR/EHR or other tracking system, you can review your patient’s PIP needs in Patient Profile. Select "Health Condition Search," which will provide you a list of those patients needing services for a specific condition. When you have a Priority Health member on your schedule, go to "Patient Search" and review that person’s status. If there are unmet PIP requirements, print the page and attach it to the chart as a reminder for the provider during the visit.

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Answers to questions about pharmacy benefits

Filed under  Pharmacy

Pharmacy benefits among Priority Health members can vary based on the coverage purchased.

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Clinical support

Filed under  Clinical support

Priority Health Medicare pays for yearly comprehensive physical exams even though Medicare does not, so please continue to encourage your patients to schedule a physical exam. Be sure to include verification of current and past health conditions in their medical records.

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Priority Health Medicare physician reimbursement

Filed under  Clinical support

As we told you in the June/July newsletter, the Complexity of Care (COC) Incentive program continues in 2010.

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PIP measure targets

Filed under  Incentive programs

We’ve set new benchmarks for three PIP measures.

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Preventive care vs. diagnostic care

Filed under  News & updates

Before ordering a test or screening listed in the Preventive Health Care Guidelines, you and your patient should understand whether it will be covered as preventive care or as diagnostic care. View more information on preventive health guidelines.

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Prior authorization for behavioral health visits removed

Filed under  

Effective July 1, 2010, prior authorization is not required for behavioral health office visits for initial evaluations or emergent evaluations.

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Quality awards

Filed under  News & updates

The Priority Health Quality Awards were established in 2003 to recognize excellence in health care. Quality Awards are presented in two categories: Exceptional Patient Care and Outstanding Health Care Value.

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Record BMI during visit

Filed under  Incentive programs

We require BMIs to be calculated and recorded during the patient’s visit to your office at least once per calendar year. The purpose of this is to make you aware of the patient’s BMI and remind you to talk with the patient immediately if needed. You’ll find educational tools to help with that conversation here.

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Reminder cards

Filed under  Incentive programs

Please contact your PAR if you need more “Make Your Move” reminder cards. You can send these free cards (which come with envelopes) to your patients who need services.

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Smartphone app for ID cards

Filed under  News & updates

Priority Health has released a suite of personalized smartphone apps for member ID cards, a first for the industry. The apps, for iPhone, BlackBerry and Android, will provide members with a mobile ID card. Click here for more information.

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Spine Centers of Excellence – update to code set

Filed under  News & updates

The Spine Centers of Excellence (COE) Medical Policy was updated with the addition of ICD-9 code 847.0 (neck strain) with effective dates of service August 1 and after.

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Surgical decision making tool available

Filed under  Clinical support

Health care choices aren’t always simple – that’s why Priority Health is offering a surgical decision making tool for our members. This online tool can guide members through the surgery process by helping them find the right doctor, learn about hospitals and how to recover at home.

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Labor Day Weekend system upgrade

Filed under  News & updates

We’ll be upgrading our system from September 3 to 6, causing a slight delay in mailed and EFT checks. Checks normally processed on Sunday won’t be processed until Tuesday, September 7. We don’t foresee any technical issues but will post in the Provider Center if extended delays do occur.

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Vaccines for Children program (VFC)

Filed under  Clinical support

To protect children from vaccine-preventable disease, consider participating in the VFC Program.

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Questions?

Filed under  

If you have questions about information in this edition of Physician and Practice Information, call your provider account representative, your provider account coordinator or the Provider Helpline at 800 942-4765.

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