Helpline prompt changes
We recently made changes to our Provider Helpline phone queue. Please listen to our new and improved options to ensure you're connected with the appropriate Priority Health representative. You can reach us at 800 942-4765 or 616 942-4765 (local Grand Rapids). Helpline hours: Monday - Thursday: 7:30 a.m. - 5 p.m., Friday: 9 a.m. - 5 p.m. You may also reach us via e-mail at
provider.services@priorityhealth.com.
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