Assistance when members don't have ID cards

Some Priority Health members have not yet received ID cards for coverage that became effective on January 1, 2009. Commercial members' cards will be mailed within the next two weeks (our normal enrollment processing time), and the majority of PriorityMedicare^SM ID cards are already in the mail.

Member information should be available through the online Member Inquiry tool. If a patient is not in the system, please give us a call. You’ll be asked to provide the name of the primary member and the employer.

Provider Helpline: 800 942-4765
Pharmacy Helpline: 800 466-6642

If your patients have questions, have them give us a call.
In West and Northern Michigan: 800 446-5674
In East Michigan: 800 942-0954
PriorityMedicare: 888 389-6648

Thanks for being part of the Priority Health network. We appreciate your support as we transition into a new year!