Claims, Auths tools unavailable 3/27-3/30

Priority Health is upgrading one of its primary database systems to accommodate the display of member deductible balances and HRA and HSA balances. As a result, many of the online tools on priorityhealth.com will be unavailable for a period of three days.

Upgrade begins: 8 p.m. Thursday, Mar. 27
Upgrade completes: 6 a.m. Monday, Mar. 31

During this time, you will not be able access to the following online tools:

• Authorization Request
• Authorization Inquiry
• Claims Inquiry

We apologize for the inconvenience this may cause.  If you have questions, please call the Provider Help Line at 800  942-4765, or call your Physician Account Representative (PAE) directly.