How disease management works
Contact with patients
Priority Health has a schedule of initial and follow-up mailings and phone calls from our registered nurses. Disease management programs provide patients with:
- Information about their conditions
- Assessment of their immediate needs
- On-the-spot health information including education on risk factors, healthy lifestyles and adherence to evidence-based treatment
- Follow-up, education on or compliance with treatments you have ordered
- Notification of needed tests, abnormal lab values or significant changes
- Reminders for missed services
- Direction to online patient education and interactive modules that support patient decisions and management
Contact with you
To help you manage your patients, we:
- Identify patients for you that require clinical support
- Provide tools and resources about specific conditions
- Communicate with you on the care and education we offered the patient
- Notify you of any needed tests, abnormal lab values or significant changes
- Work directly with your practice to maintain a high quality of care
