Access to important plan information
Benefit decisions
You can learn about how we decide what is covered. We base our decisions on appropriate care and service. We do not get financial incentives for denying coverage.
Read more.
Disease management programs
Learn what programs we have to help you manage chronic illnesses. You can also learn how you can get and use the services.
Read more.
Grievance procedure
Learn how our three-step grievance procedure works.
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Plan basics
Your Certificate of Coverage and Member Handbook has information about:
- Benefits
- Procedures
- How to get care and services
- Doctors you can use
Read more.
Prescription drug updates
Priority Health reviews new drugs to help make sure that you’re getting safe and effective care. If you take prescription drugs, be sure to review our approved drug list for changes or updates.
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Privacy statement
Learn how Priority Health keeps your health information private.
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Quality performance
Review Priority Health’s most recent Quality Improvement Workplan, the Quality Improvement Program Description and our Annual Quality Improvement Evaluation. Call Customer Service for print copies.
Rights and responsibilities
Know what you can expect from Priority Health and what Priority Health expects from you.
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Topics: Awards, Health care quality
