Customer service is here to help

Customer Service can answer your questions about your health care benefits.

Call us when:

• You want to change your doctor
• You need a new ID card
• You get a medical bill by mistake
• You want to know how to get care
• You need to update your address

How to reach us

The Customer Service number is 888 975-8102.

Hours:

• Monday through Thursday, 7:30 a.m. to 7 p.m.
• Friday, 9 a.m. to 5 p.m.
• Saturday, 8:30 a.m. to noon

If you speak little or no English, we'll call the AT&T Language Line. Then we'll be able to talk with you.

You can also send us a secure email any time.

Question:
“Why was I taken off Priority Health Medicaid?”

Answer:
“Priority Health doesn’t decide if you are on or off Priority Health Medicaid. This is decided by the state of Michigan. Please call the state agency that handles Medicaid. It is called ENROLLS. The phone number is 888 367-6557.”

Topics: Benefits