Customer ServiceCall 616 464-8820 or
Office Locations
Grand Rapids:
1231 East Beltline NE Grand Rapids, MI 49525-4501 616 942-0954 800 942-0954 Walk-in hours: Mon-Fri 8:30-5 Get driving directions Farmington Hills: 34505 West 12 Mile Rd. Farmington Hills, MI 48331 800 677-6350 Get driving directions Holland: 250 East Eighth Street Holland, MI 49423 616 392-6401 800 845-0372 Get driving directions Jackson: 100 E Michigan Avenue Suite 320 Jackson, MI 49201 800 942-0954 Get driving directions Kalamazoo 8175 Creekside Drive Portage, MI 49024 269 321-5077 269 321-5079 Get driving directions Saginaw: 3995 Fashion Square Blvd. Suite 6 Saginaw, MI 48603 989 757-7515 800 942-0954 Get driving directions Traverse City: 300 East Front Street Suite 250 Traverse City, MI 49684 231 932-7979 800 552-2304 Get driving directions |
Prospective customers
To learn more about PriorityMedicareSM plans, e-mail us using this secure e-mail form,
OR call:
616 464-8850 or toll-free 888 389-6676 24 hours a day/7 days a week Hearing- or speech-impaired TTY/TDD: 616 464-8485, or toll-free 888 551-6761 8:00 a.m. to 8:00 p.m. Eastern time, 7 days a week PriorityMedicare members & policy holders
To verify enrollment, request a member ID card, check the status of a claim, or for other questions, call:
616 464-8820 or toll-free 888 389-6648 8:00 a.m. to 8:00 p.m. Eastern time, 7 days a week Hearing- or speech-impaired TTY/TDD: 616 464-8485, or toll-free 888 551-6761 8:00 a.m. to 8:00 p.m. Eastern time, 7 days a week
You may also send us a secure e-mail by clicking here.
For service issues: Read about our procedures for complaints, appeals, grievances and requests for exceptions, as well as naming someone as your authorized representative. For mental health and substance abuse questions
Contact our Behavioral Health staff at: 616 464-8500 or 800 673-8043 Available 24 hours a day, 7 days a week Medicare
For more information about the federal Medicare program, call Medicare 24 hours a day, 7 days a week at:
1-800-MEDICARE (1-800-633-4227) If you are hearing- or speech-impaired, call TTY 1-877-486-2048 Or, visit www.medicare.gov. H2320_4000_4006_66 CMS (10/2008) S5857_4000_4006_66 CMS (10/2008)
Last modified
11/03/08
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