Watch a demo

Want to see what the HealthbyChoice^SM Incentives experience looks like, and how to complete your commitments?
Play the demonstration video (13MB WMV)

Call us for help as late as 7 p.m. Mon-Thurs., and 9-Noon on Saturdays

• 800 446-5674 (Grand Rapids, Holland, Kalamazoo, Traverse City)
• 800 942-0954 (Farmington Hills, Jackson, Saginaw)
  
• Hearing-impaired TDD/TTY: 1 888 551-6761

Create your personal online account

If you don't already have a Priority Health online account, as soon as you receive your member ID cards (typically seven to ten days after your effective date of coverage), register your account. You need an online account in order to complete your first requirement. You only need to create your account once.

If you forget your username or password

If you've forgotten either your username, your password or both, click Forgot Password? and enter your contract number from your Priority Health member ID card and other information. You will be given your username and asked to create a new password. ALWAYS LOG OUT when you are finished visiting your personal online account to protect your personal health information. Simply click Logout in the upper right corner.

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Meet the Choice level requirements

Within 90 days (from your effective date of coverage or renewal date), you and your spouse, if covered by the plan, must meet these two requirements:

1. Health risk assessment: Log in to your account and click on HealthbyChoice. Complete the online health risk assessment (HealthQuotient^TM).  It will calculate your health risk levels, and provide recommendations for improving your health.
   
2. Qualification form: Have your health care provider (typically your primary care physician) submit the HealthbyChoice Incentives qualification form noting your status on the three health indicators below. He or she can submit the information online or by faxing us the qualification form.
   Print a qualification form now (99KB PDF).
   
   To qualify for the Choice level, your health care provider must tell us:

• You're a tobacco non-user
• Your blood pressure is under 140/90
• Your Body Mass Index (BMI) is under 30

Alternative to Requirement 2
If you don't meet all three health indicator criteria in Requirement 2, you can still maintain the Choice level benefits if (within the same 90-day window) your health care provider reports that you have:

• Completed a fasting cholesterol test (requires lab testing)
• Completed a fasting blood sugar test (requires lab testing)
• Agreed to follow your health care provider's treatment plan

Your responsibilities
A health care provider must complete and submit your health information. However, it's up to you to make sure you see your health care provider and get any tests you may need so the results can be submitted within your 90-day qualification window.

You will typically need to pay an office visit copayment for meeting with your health care provider to measure the health indicators. Also, the costs of any additional tests may go against your deductible, depending on your specific benefits.

Using pre-existing health data
If your doctor evaluated your health indicators within six months of your effective date of coverage, you can ask that the information be submitted to Priority Health so you don't have to make an office visit.

If you need to complete lab work to meet the alternative to Requirement 2, your doctor can submit test results from up to six months prior to your effective date of coverage.

Checking your status
You can go to your online account here at www.priorityhealth.com to check your progress in meeting the requirements.  You'll also be able to tell if your spouse has met his or her requirements.

• Log into your online account with your username and password.
• Find the HealthbyChoice area at the top of your personal page.
• Click the View Status button.