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FIELD TIPS
- Enter the last four numbers of your Social Security number. If your number is 123-45-6789, you would enter 6789.
- If we don't have your dependents' Social Security numbers on file, you'll need to call Customer Service at 800 446-5674 and provide them.
ERROR MESSAGES
You must provide the last 4 digits of your
SSN.
If you received this error message, please enter only the last
four digits of your Social Security number.
- Do not enter the hyphen.
- Make sure it matches your Social Security number exactly.
We cannot open a User Account for you without this information to verify your identity.
Number entered is incomplete or formatted incorrectly.
If you received this error message, please enter only the last four digits of your Social Security number.
We're unable to verify your Priority Health membership from the information given.
If you receive this error message, the four numbers you entered do not match the same person as the Birth Date and/or Priority Health Contract Number you entered.
Note: All three numbers - your contract number, birth date, and last 4 digits of your Social Security number - must match what we have on file for you, not for any other family member who uses the same ID card. This is how we verify that you have a right to see your personal health information.
If you are a new member, you may not yet have been added to the Priority Health database. Wait several days before you try to open a user account.
