We're making it easier for you to use our online enrollment tool
(February 17, 2010)
Effective Feb. 17, 2010, we've upgraded several features on our online enrollment tool:
- You'll know exactly what tasks they can complete - the list of available transactions is now on the tool's landing page.
- Enrollment is more accurate - the list of unavailable transactions has been updated.
- Send questions directly to the appropriate department - information in the Questions box at the bottom of the main page will direct all users to Billing and Enrollment Customer Service.
- Inactive members will always show up in search results - the "include in active members" checkbox will automatically be checked when a user begins a search. If they uncheck the box, then the box will remain unchecked each time they begin a new search during that session (by clicking "modify search"). When they log out of the Employer Center and log back in, the checkbox will be checked again.
Contact
your representative or call Billing & Enrollment Customer Service at 800 471-2504, option 3 then 3 again.
