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Back & Neck Pain Management program showing results

(April 22, 2010) One of Priority Health's most effective efforts to improve health and lower costs is our Back & Neck Pain Management program. It's been quietly gaining ground over the past year or so beneath the flurry of activity surrounding health care reform.

The program is showing significant results: since implementation, Priority Health has had a 26% reduction in back surgeries and a 12% reduction in related imaging. In addition, members are reporting high satisfaction with the quality of care:
  • 74% are satisfied/very satisfied
  • 87% better understand their options

The idea of the program is simple: If members have back and neck pain or other spine-related problems that aren't an emergency but need a specialist's attention, their doctor will refer them to what we call a Spine Center of Excellence. These are physician clinics that specialize in treating muscular and skeletal problems and have a proven track record of success.

Spine Centers of Excellence offer members:
  • Complete medical evaluations
  • Discussion of all treatment options, both surgical and non-surgical
  • Close communication with members and their PCPs about treatment

Our Back & Neck Pain Management Program is another way we're working hard to help you and your employees manage long-term health care costs. Learn more about this program.



Life just got a little easier

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