Call us firstIf you have any questions, concerns or problems with your Priority Health plan or the care you receive, contact our Customer Service department right away. Our customer service representatives can help resolve questions about:
PriorityMedicareSM members: Visit the PriorityMedicare website to get help with coverage and service issues. Decisions not in your favor If an answer you received from Priority Health regarding coverage or other issues does not meet your satisfaction, contact our Customer Service department. Customer service representatives can help you appeal our initial decisions about services or coverage we have denied, reduced or terminated. Remember: Calling Priority Health is always the fastest and easiest way to resolve your questions, complaints or appeals. Filing a formal complaint (grievance)If you are not satisfied with the answers you receive after talking to a customer service representative, you or someone acting on your behalf can send us a formal complaint. This formal complaint is called a grievance.Learn how to file a grievance with Priority Health.
Last modified
03/06/08
|
