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Direct numbers by plan

If you know your plan, use the numbers below to call Customer Service representatives assigned to that plan. Calling directly can reduce your time spent on hold.




Group plans

HealthbyChoice IncentivesSM, PriorityHMOSM, PriorityPOSSM:
  • Call 616 942-1221 or toll-free 800 446-5674

PriorityPPOSM:
  • Call 616 464-8830 (Grand Rapids) or toll-free 888 389-6645

PriorityEPOSM, PriorityPOS - Self Funded, PriorityPPO - Self Funded:
  • Call 616 956-1954 (Grand Rapids) or toll-free 800 956-1954

PriorityHSASM & PriorityHRASM:
  • Call 616 464-8810 (Grand Rapids) or toll-free 888 389-6646

PriorityFSASM flexible spending accounts
  • Call 616 956-1954 (Grand Rapids) or toll free 800-956-1954

Individual & family plans


MyPrioritySM individual & family plans (PPO, HSA, U31, and Short-term):
  • Call 800 528-8762

Priority Health Medicare Advantage plans, and
PriorityMedicare RxSM prescription drug plan:
  • Call 616 464-8820 (Grand Rapids) or toll-free 888 389-6648
    8 a.m. to 8 p.m., 7 days a week
  • For hearing-impaired TTY/TDD: Call 616 464-8485 (Grand Rapids) or toll-free 888 551-6761
    8 a.m. to 8 p.m., 7 days a week

Priority Health Medigap plans
:
  • Call 800 852-9780

Priority Health Medicaid & MIChild:
  • Call 888 975-8102


Last modified 07/12/10