Direct Numbers by Plan

If you know your plan, use the numbers below to call Customer Service representatives assigned to that plan. Calling directly can reduce your time spent on hold.

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HealthbyChoice Incentives^SM, PriorityHMO^SM, PriorityPOS^SM:

• Call 616 942-1221 or toll-free 800 446-5674

PriorityPPO^SM:

• Call 616 464-8830 (Grand Rapids) or toll-free 888 389-6645

PriorityEPO^SM, PriorityPOS - Self Funded, PriorityPPO - Self Funded:

• Call 616 956-1954 (Grand Rapids) or toll-free 800 956-1954

PriorityHSA^SM & PriorityHRA^SM:

• Call 616 464-8810 (Grand Rapids) or toll-free 888 389-6646

PriorityMedicaid^SM & MIChild:

• Call toll-free 888 975-8102

PriorityMedicare^SM

• Call 616 464-8820 (Grand Rapids) or toll-free 888 389-6648
  8 a.m. to 8 p.m., 7 days a week
• For hearing-impaired TTY/TDD: Call 616 464-8485 (Grand Rapids) or toll-free 888 551-6761
  8 a.m. to 8 p.m., 7 days a week

PriorityFSA^SM flexible spending accounts

• Call 616 956-1954 (Grand Rapids) or toll free 1-800-956-1954