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Direct Numbers by Plan

If you know your plan, use the numbers below to call Customer Service representatives assigned to that plan. Calling directly can reduce your time spent on hold.





HealthbyChoice IncentivesSM, PriorityHMOSM, PriorityPOSSM:
  • Call 616 942-1221 or toll-free 800 446-5674

PriorityPPOSM:
  • Call 616 464-8830 or toll-free 888 389-6645

PriorityEPOSM, PriorityPOS - Self Funded, PriorityPPO - Self Funded:
  • Call 616 956-1954 or toll-free 800 956-1954

PriorityHSASM & PriorityHRASM:
  • Call 616 464-8810 or toll-free 888 389-6646

PriorityMedicaidSM & MIChild:
  • Call toll-free 888 975-8102

PriorityMedicareSM
  • Call 616 464-8820 or toll-free 888 389-6648
    8 a.m. to 8 p.m., 7 days a week
  • For hearing-impaired TTY/TDD: Call 616 464-8485 or toll-free 888 551-6761
    8 a.m. to 8 p.m., 7 days a week

Last modified 05/05/08