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MAPD certification

All agents who sell Priority Health MAPD plans (individual or group plans) must be certified.

New agents

First: Fill out and submit an agent agreement before you begin the training process.

Next: Complete steps 1 and 2:

  1. Gorman online agent/broker training & testing (we also accept AHIP training)
  2. Priority Health Medicare Product and Fraud, Waste and Abuse training & testing

Existing agents

You must be recertified before you can sell the new plans every year. Annual Enrollment begins October 15. Complete steps 1 and 2:

  1. Gorman online agent/broker training & testing (we also accept AHIP training)  
  2. Priority Health Medicare Product and Fraud, Waste and Abuse training & testing
Contact the Medicare sales team with questions about the certification process.

Step 1 - Gorman online agent/broker training & testing

Note: If you've already completed Gorman training or AHIP CMS certification for another carrier, go to Step 2.

About Gorman online training:

  • Cost for training is $99, payable by credit card on the website.
  • There are 2 self-paced training modules. After successfully completing the modules, you'll take a final exam.
  • You're allowed 3 attempts to pass your final exam.
  • Use the Priority Health Sales Sentinel User Guide to help you through the training. Download the manual (688 KB PDF).
  • Have this training count as four continuing education credits for an additional $15. 
  • If you experience technical difficulty during training, contact Gorman directly at 877.885.0880.

Start your Gorman training now. Open the training tool, then click "Click here to register," or sign in using your current username and password.

Remember: You must complete Step 1 before going to Step 2. 

Step 2 - Priority Health Medicare Product and Fraud, Waste and Abuse training & testing

Finished Step 1? You're required to attend a Priority Health Medicare training class to learn about new product offerings and pricing and complete fraud, waste and abuse education before you can sell for the new plan year.

  • Classes run approximately 2 hours.
  • Required information: Gorman or AHIP certificate  

View class schedule and register now.


Contact the Medicare sales team with questions.

Last modified: 5/21/2015
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