Register your online account

Member accounts

To access your own Priority Health coverage and health information, you need a member account.

• What can your online account do for you? Watch this demo. Member Center overview (3 min.)
• Creating a member account is easy.  Watch this demo to see how.  Play demo (approx. 3 min.)
• Want step-by-step instructions for creating an account? View and print step-by-step instructions.
• OK, are you ready? Register your member account. Call Customer Service at 1 800 446-5674 for help.
• Forgot your username or password? Click the "Forgot username or password?" link on our home page and enter the contract number from your member ID. You will be given your username, and asked to create a new password.

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Agent/employer/provider accounts

Forgotten your username or password?

Don't register another account, ask us to reactivate your old one. (It’s faster.) Use the help numbers below.

Creating an account (48 hours to 14 days)

It takes awhile for us to activate your account because we must verify your identity and your access to protected information. Please be patient.
Click the link to the type of account you need.

• Agents - create your account

  To manage Priority Health groups you represent.
  For help, e-mail PH-Agent.Center@priorityhealth.com, or call 800 471-2504 (option 3).

• Employers - create your account

  To manage your employees' Priority Health coverage.
  For help, e-mail PH-Employer.Center@priorityhealth.com, or call 800 471-2504 (option 3).

• Providers - create your account

  To access Priority Health patient and billing information.
  For help, call the Provider Help Line at 800 942-4765.

Need secure mail only?

If you're a business that needs to correspond directly with Priority Health, create a Secure Mailbox account.