Your browser
Priority Health suggests using a recent version of Microsoft Internet
Explorer or Mozilla Firefox. Using an older version can cause difficulties
such as:
- Data not displaying on part or all of the screen
- Buttons and icons disappearing, and/or
- Blank windows on the screen.
What's a Web browser? It's the software that your computer uses to
access the Internet. Most computers come with a browser already installed. The browser you use to access priorityhealth.com
must be capable of supporting cookies (see below) and HTML forms of
submitting data (most Web pages are html). The browser must have the ability to perform Secure Socket Layer
(SSL) communications with a Web server. See the SSL information below.
FREE: Download the most recent version of your Web browser from
Microsoft or Mozilla.
Reading PDF-formatted documents
Many of the documents and forms you might want to download from our website are
in portable document format, or PDFs. To read them you need Adobe® Reader,
software you can download to your computer for free from the Adobe website. Just click on the "Get Adobe Reader" button
here.
Cookies
You must set your browser to "allow cookies" to log
into priorityhealth.com (see below for how). "Cookies" are files
downloaded from a site, and maintained within your computer, which record
your preferences and actions on that site. If cookies are not enabled, you
will receive an error message and be unable to log in.
If you see a message that a website is trying to send you a
cookie when you are trying to log in, choose to Continue
or you will not be able to log in.
To enable cookies on your browser:
Microsoft Internet Explorer 6.0
Step 1: Click Tools, and then click Internet
Options.
The Internet Options pop-up window is displayed.
Step 2: Click the Privacy tab.
Step 3: On the Privacy window, here's how to enter this website to allow cookies: Click the Sites
button.
Step 5: In the Address of Web Site field, enter:
http://www.priorityhealth.com
Step 6: Click the Allow button.
Step 7: Click OK button.
Step 8: Click OK to exit the
Internet Options window.
Mozilla Firefox 2.0
Step 1: Click Tools, and then click Options.
Step 2: In the Options pop-up window, click the Privacy icon.
Step 3: Check the box Accept cookies from sites.
Step 4: Click OK to exit the Options
window.
Other Browsers
To see if your browser supports cookies, and for detailed instructions
about how to enable this feature, go to the online Help for your
browser.
SSL (Secure Sockets Layer)
SSL is a protocol for transmitting private documents via the Internet
using encryption for data that is transferred over an SSL connection. Your
browser must support SSL and this option must be enabled to log into
priorityhealth.com. If SSL is not enabled, you will receive an error
message, and be unable to log in.
If you see a message to notify you that you are entering or leaving a
secure connection, click OK or Yes to continue.
If you are behind a firewall or proxy that does not support secure
connections (for example, if you are accessing the Internet from a computer
that is part of a corporate network), contact your local administrator to
resolve the issue. Note that not all firewalls or proxies cause errors.
To enable SSL on your browser:
Microsoft Internet Explorer 6.0
Step 1: Click Tools, and then click Internet
Options.
Step 2: In the Internet Options pop-up window, click the Advance tab.
Step 3: Scroll to the Security section.
Step 4: Select Use SSL 2.0 and User SSL 3.0
check-boxes.
Step 5: Click OK.
Mozilla Firefox 2.0
Step 1: Click Tools, and then click
Options.
Step 2: In the Options pop-up window, click the Advance icon.
Step 3: Select the Encryption tab.
Step 4: Select the "Use SSL 3.0" check-box.
Step 5: Click OK.
