Contact Priority Health
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Jump to contact information for: Members | Providers | Employers | Agents
| Priority Health directory |
| Member contacts |
| Have questions about: |
Get answers: |
Group health plans
(coverage through an employer) |
online |
by email |
800.446.5674 |
| TDD/TTY for Medicare members |
|
by email |
711 |
| TDD/TTY for all plans except Medicare |
|
by email |
888.551.6761 |
| Spend less time on hold. Call your plan's representatives directly below. |
| PriorityHMOSM |
online |
by email |
800.446.5674 |
| PriorityPOSSM |
online |
by email |
800.446.5674 |
| PriorityPPOSM |
online |
by email |
888.389.6645 |
| PriorityEPOSM |
online |
by email |
800.956.1954 |
| PriorityPOS - Self-funded employers |
online |
by email |
800.956.1954 |
| PriorityPPO - Self-funded employers |
online |
by email |
800.956.1954 |
| HealthbyChoiceSM |
online |
by email |
800.446.5674 |
| PriorityHSASM |
online |
by email |
888.389.6646 |
| PriorityHRASM |
online |
by email |
888.389.6646 |
| PriorityFSASM flexible spending accounts |
online |
by email |
800.956.1954 |
| Medicare Advantage |
online |
by email |
888.389.6648 |
| Medigap Medicare supplement |
online |
by email |
800.852.9780 |
| MyPrioritySM |
online |
by email |
800.528.8762 |
| Medicaid & MIChild |
online |
|
888.975.8102 |
| Health coaching (available if your employer has purchased it) |
|
|
800.446.5674 |
| Mental health, counseling & substance use |
|
|
800.673.8043 |
| Complaints and grievances |
online |
|
800.446.5674 |
| Provider contacts |
| Have questions about: |
Get answers: |
| Provider Helpline |
|
by email |
800.942.4765 |
| Provider Services staff contacts |
online |
|
|
| Urgent after-hours authorizations |
800.269.1260 |
| Locating in-network specialties |
|
|
800.998.1037 |
| Pharmacy/formularies |
|
|
800.466.6642 |
| Submitting claims |
online |
|
|
| Employer contacts |
| Have questions about: |
Get answers: |
| Customer service |
800.446.5674 |
| Employer services |
800.471.2504 option 3 |
| Billing & Enrollment Customer Service |
800.471.2504, option 3 then 3 again. |
| Small business sales department |
800.471.2504, option 4 |
Account representatives
(large and small group) |
online |
| Agent contacts |
| Have questions about: |
Get answers: |
| Agent services |
|
by email |
800.471.2504, option 3 |
| Billing & enrollment customer service |
800.471.2504, option 3 then 3 again |
| Small business sales department |
800.471.2504, choose option 4 |
Not sure who to contact? Call our switchboard: 616.464.8000